Frequently Asked Questions

Transcripts FAQ

You will receive email notification of the status of web-ordered transcripts. Once you have created an account with Parchment, you can log in to the Parchment site and check the status of your orders. Tracking is not available for orders placed in person or by mail. To check the status of your order, please contact us using the askUSC link below.

Only the student and anyone they may authorize as their agent. USC officials who demonstrate a “legitimate educational interest” to the Registrar, in compliance with the Family Educational Rights and Privacy Act (FERPA), may also access academic records.

You should contact the department that placed the hold (for instance, Collections, Loans, etc.). If you are unsure who placed the hold on your record, please contact us using the askUSC link below. Current and recently enrolled students may check for holds on myUSC.


Have a question?

The askUSC portal will help you find answers to our most commonly asked questions – and even some you may not have thought about. If you have any questions, or wish to email us, we invite you to askUSC.

Note: Current USC students must use their official university email address ( for all official university communications.