Verification
Overview
An Official Academic Record Verification letter is a record summary that provides the dates of attendance at the university, degrees awarded or in progress, and statuses such as class level and full- or part-time enrollment, and degrees awarded. Individual course and grade information is not provided.
There are two types of verifications: General vs. Restricted Verifications
With the exceptions noted below, all verification information for university-approved credit is maintained by the Verification department. Official academic record verifications are released in compliance with the Family Educational Rights and Privacy Act (FERPA) and can be requested by mail, online (third-party requests) or by fax. Currently enrolled students may view their enrollment histories in Experience USC.
Exceptions:
- For verification of medical student records prior to 1993, contact the Keck School of Medicine directly at (323) 442-2553 or medstuaf@usc.edu.
- For verification of DDS student records prior to 1993 and Dental Hygiene student records prior to 2000, contact the Ostrow School of Dentistry at (213) 740-1001 or dental.oaa@usc.edu.
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Students are able to request hard-copy verifications online. Students with holds on their records will have their requests rejected, unless they are attempting to defer student loans. In these cases the requester must show the appropriate supporting documentation at the time of the request.
Current and recently enrolled students can check for holds on Experience USC. Students should also check their Experience USC accounts to ensure that any pending grades, degrees or changes have been posted to their records prior to requesting a verification.
The University of Southern California has authorized Parchment to act as its agent for the processing of online verification orders. Parchment collects all required fees and forwards the request to the USC Registrar’s office, where verifications are printed and released.
Instructions:
- You will be asked to create an account on the verification site. First-time users must sign and submit a Consent to Release form before a verification order can be processed.
- When placing your order, you will need to enter your academic record ID (10-digit USC ID or nine-digit SSN) and your dates of attendance at USC.
- Have your credit card name, number, and expiration date available. There is a $2 processing charge per order. Visa, MasterCard and Discover are accepted. Payment on the card will be preauthorized, but your credit card will not be billed until the verification order is fulfilled by USC.
- Confirmation will be emailed to you when your order has been processed. Official verifications may be ordered any time through Parchment.
This service is available from approximately 12:00 AM to 11:00 PM PT. However, requests are processed Monday through Friday during normal business hours, except on holidays and during winter recess.
For questions or difficulties with the Parchment site, please contact the USC Registrar’s office at gtv@usc.edu.
Fees and Shipping
Verification Fees $2 processing fee for official academic record verifications ordered online. Payment Methods VISA, MasterCard, Discover. Special Handling Services Please submit requests by 12:00 PM PT. Domestic Overnight Express $25 per destination, plus verification fee. You may request this service for overnight delivery within the continental United States only.
International Express Mail $47.50 per destination, plus verification fee. You may request this service for express delivery outside the continental United States only.
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Use this service for official verifications only. The University of Southern California has authorized Parchment to act as its agent for processing orders of electronic verifications in PDF format. Parchment collects all required fees and forwards the request to the USC Registrar’s office, where the verification is produced and released. Parchment uses the highest standards for security, and the service is compliant with the Family Educational Rights and Privacy Act (FERPA). This service is available from approximately 12:00 AM to 11:00 PM PT.
Electronic verifications are available only to students who first enrolled at USC in 1980 or later.
Before You Place an Order
Students must clear any holds on their records before the Transcripts department will process the order. Current and recently enrolled students can check for holds on Experience USC. Students should also check to ensure that any pending grades, degrees or changes have been posted to their record prior to placing a verification order on Experience USC.
Placing a Verification Order
Current Students
- Log into Experience USC.
- Navigate to the “My Academics” page.
- Scroll down to “My Transcripts & Verifications” towards the bottom of the page.
Former Students
Official verifications may be ordered through Parchment:
- You will be asked to create an account. First-time users must sign and submit a Consent to Release form before a transcript order can be processed.
- Provide your academic record ID (10-digit USC ID or nine-digit SSN) and your dates of attendance at USC.
- You will receive an email confirmation when your order has been processed.
Verification Fees $2 processing fee for official academic record verifications ordered online. Payment Methods VISA, MasterCard, Discover. Special Handling Services Please submit requests by 12:00 PM PT. Domestic Overnight Express $25 per destination, plus verification fee. You may request this service for overnight delivery within the continental United States only.
International Express Mail $47.50 per destination, plus verification fee. You may request this service for express delivery outside the continental United States only.
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The University of Southern California has contracted with the National Student Clearinghouse to provide 24/7 degree-checking services for alumni, students and employers around the world. Please note that you must register your company information with the National Student Clearinghouse to use this service, and there is a fee associated with the service.
Our National Service Clearinghouse school code is: 001328
As of January 31, 2005, verbal verification of academic information is no longer offered.
Third-party requests made in person or by postal mail for verifications containing grade point average information (GPA) must be accompanied by a written authorization from the record owner specifying the third party as their agent. The third party must present their own photo ID as well as a copy of the record owner’s valid photo ID. This is required to maintain compliance with the Family Educational Rights and Privacy Act (FERPA).
Verification Fees $2 processing fee for official academic record verifications ordered online. Payment Methods VISA, MasterCard, Discover. Special Handling Services Please submit requests by 12:00 PM PT. Domestic Overnight Express $25 per destination, plus verification fee. You may request this service for overnight delivery within the continental United States only.
International Express Mail $47.50 per destination, plus verification fee. You may request this service for express delivery outside the continental United States only.
Additional Information
The electronic verification service allows you to request your official USC verification online. Within minutes of receiving your order, USC will release a secure, digitally signed verification file in Portable Document Format (PDF).
During the ordering process, you will be asked to provide the email address of the intended recipient (person or entity) of your official USC verification. Once the order has been executed, two emails will be sent to the recipient. The first email will be a notification of the available verification and the web address of the secure website where it can be found. While at the website, the recipient will be prompted to request that a passcode be emailed to them.
The second email will provide a passcode that allows the designated recipient to retrieve the verification from the secure website. The verification is released as a PDF that contains a digital signature. The digital signature ensures that USC’s identity has been verified by a trusted third party and that the verification is valid and has not been altered.
A status bar or pop-up screen (depending upon the version of the software being used) will display a message indicating whether or not the verification should be considered valid or invalid.
Because of the special characteristics of the digital signature, the recipient must view the PDF using Adobe Reader version 9.0 or higher or Adobe Acrobat version 9.0 or higher.
Attention: Mac/iPad Users
The PDF software utilizes Adobe’s secure certified PDF technology and therefore may be viewed using only the free Adobe Reader or Adobe Acrobat. If you attempt to view the USC transcript without the Adobe software, the default Mac application, Preview, will not display the document correctly and instead will show a blank document.
The recipient of your verification has 30 days from the time of notification to download the verification. After 30 days the passcode will become invalid and a new order will have to be initiated. (Three unsuccessful tries will also invalidate the passcode.) The PDF does not expire once downloaded. The PDF is available for printing with a watermark. USC is able to rescind the PDF verification in the event that an error occurs or the university suspects unauthorized use of the PDF.