Academic Review and Retention Office

The Office of Academic Review and Retention (ARR) advises students on academic probation, supports students who are at-risk of academic probation (2.0-2.3 GPA), and helps former students who were academically disqualified navigate the readmission process. ARR works collaboratively with all university advisors, faculty and offices to ensure academic success for students and to promote graduation.


Mission Statement

The USC Office of Academic Review and Retention is committed to promoting strategic partnerships with key constituents across campus, monitoring individual student progress, and inspiring each student to reach their full academic potential. Our office is committed to empowering students to persist toward graduation.

The Academic Review and Retention Office is located in the lobby of the Figueroa Building, Suite 107 (FIG 107).


Contact Us

Please call ahead to schedule an appointment. 

Hours: 8:30 a.m. – 5:00 p.m., Monday – Friday
(213) 821-0243

Mailing Address

Academic Review and Retention Office
University of Southern California
University Park Campus
3535 S. Figueroa St, Suite 107
Los Angeles, CA 90089-0912


Staff Directory

Brice James, M.S.Ed., Manager, Academic Review,
Alma Gonzalez, M.Ed., Senior Academic Review Counselor,
Tiffany Olivier, M.A., Academic Review Counselor,
Amy Sanchez, M.S., Academic Review Counselor,
Alvaro Vazquez, M.Ed., Academic Review Counselor,
John Foulger, M.Ed., Academic Review Counselor,
Stephanie Herron-Hillman, Student Services Assistant III,


Have a question?

The askUSC portal will help you find answers to our most commonly asked questions – and even some you may not have thought about. If you have any questions, or wish to email us, we invite you to askUSC.

Note: Current USC students must use their official university email address ( for all official university communications.