Grade Problem Solving Chart

General

PROBLEMS

RESOLUTIONS

(WEEKS 1 – 3)

RESOLUTIONS

(WEEKS 4 -12)

RESOLUTIONS

(AFTER WEEK 12 and/or

SEMESTER HAS ENDED)

ACCELERATION/

DECELERATION

Early in a semester, but after the students has taken a placement test or other knowledge-level indicator, a department agrees that a student should be in a higher or lower level, such as CHEM 105/115 or MATH 118/117. How can a student’s registration be adjusted so that the student’s name appears on the correct grade sheet?

Student changes course through Web Registration or in-person Registration.

Student obtains memo of explanation of acceleration or deceleration from the department and goes to the Registration Department to process change (REG Lobby).

Student goes in person to the Academic Review Office and petitions for late or retroactive change (TRO 101).

MARKS OF MG

Student has grade of MG. How can the missing grade be ascertained and the correct grade recorded?

N/A

N/A

The instructor or COG coordinator (if authorized by the instructor) contacts the Academic Review Department, (213) 740-7741, for a Faculty Request for a Correction Grade form.

GRADE APPEAL

Instructor declines student’s dispute of a grade, and student asks for information about appealing instructor’s decision.

N/AN/ASince procedures and initial contact differ among academic units, refer to “Disputed Academic Evaluation Procedures,” under University Governance in SCampus.
Student had grade of IN and has completed the work within the normal IN completion period. How does the new and final grade get on the student’s transcript?N/AN/ASee “Time Limit for Completion of Incomplete Work” for normal IN completion period. The instructor, student or Grades Coordinator (if authorized by the instructor) asks the Grade Department, (213) 740-5586, to send an Assignment of Final Grade for Completion of an Incomplete form. The instructor completes the form and returns it to the Grade Department (JHH 106).
Student had a grade of IN and has completed the work within the normal IN completion period, but the Assignment of Final Grade for Completion of an Incomplete form was delayed, and the student now has a grade of IX, which counts as 0 grade points.N/AN/AAfter Assignment of Final Grade for Completion of an Incomplete form is received by the Grade Department, the new and final grade is entered on the student’s record without penalty.
Student had grade of IN but did NOT complete the work within normal IN completion period; now has grade of IX.N/AN/AStudent may petition CAPP for a time extension; such petitions are initiated in the department of the student’s major.
Instructor assigned a grade of IN in error; student actually completed all the work before the semester ended, or student stopped attending before the end of the 12th week (or 12th week equivalent for any course scheduled for less than 15 weeks) and should have a grade of UW. What process should be used to correct this error?N/AN/AAfter the grades are submitted, the instructor or COG Coordinator (if authorized by the instructor) contacts the Academic Review Department, (213) 740-7741, for a Faculty Request for a Correction of Grade form.
CORRECTION OF GRADES

1. After grades are submitted, instructor discovers an error has been made in assigning a grade.


2. Instructor gave a grade of IN in error; student actually completed all the work before the semester ended, or student stopped attending before the end of the 12th week (or 12th week equivalent for any course scheduled for less than 15 weeks) and should have a grade of UW. What process should be used to correct this error?

N/A

N/A

After grades are submitted, the instructor or COG Coordinator (if authorized by the instructor) contacts the Academic Review Department,(213) 740-7741, for a Faculty Request for a Correction of Grade form.